By Iddi Yire/Josephine Dodoo, GNA
30, GNA - The National Communications Authority (NCA) on Tuesday brought its
public consultation workshops to an end, which sought to explain the
technicalities in the draft Quality of Service (QoS) Regulations, 2019.
International Telecommunications Union defines QoS as the ability to provide
different priority to different applications, users, or data flows, or to
guarantee a certain level of performance to the flow of data.
Regulations would ensure that mobile service providers complied with approved
The workshop in
Accra, which was the last in the series, was to enable participants to make
meaningful inputs to the draft Regulations.
others held in Tamale and Kumasi, it brought together consumers, consumer
advocacy groups, media representatives and the public to make inputs.
undertook a fundamental review of the QoS landscape, which has no existing
regulations and was consulting the public on the first draft.
Mr Joe Anokye,
the Director-General of the NCA, in a speech read on his behalf, said it had
became necessary to develop the QoS Regulations to reflect technological
advancements that had sprung up over time.
He said the NCA
was limited, to a large extent, by the current outdated key performance
indicators (KPI) on QoS.
Regulations, if approved, would improve the operation and performance of
interconnected networks and enable the Authority to implement a QoS framework.
Mr Anokye said
this would allow the quality of service providers to be measured, reported and
published based on defined parameters and measurements methodologies as
provided in the regulations.
stakeholder involvement and the sharing of information was vital for the
efficient regulation of the electronic communications industry, hence the
opportunity for the public to make their contribution.
Mr Henry Kanor,
the NCA Deputy Director-General in-charge of Technical Operations, advised the
public against buying inferior and cheap mobile phones.
He said the
sensitivity of such hand sets was very low, making transmission and reception
poor, hence people using them struggled to make or receive calls.
the draft Regulations was led by Mr Kwame Baah-Acheamfour, the Deputy Director
for Regulatory Administration of the NCA, with support from other members of
the Legal, Consumer and Corporate Affairs Divisions.
Next on the
line-up of actions include consultations with service providers, after which
the NCA would consolidate all changes before processing the draft Regulations
for review and further approval.