Health providers called upon to be nice to patients

By Samuel Dodoo, GNA

Accra, Dec. 6, GNA – Participants at the 2019 review programme of the District Citizens’ Monitoring Committee (DCMC) under the People for Health (P4H) Project have called on health providers to be pleasant with patients in all situations at the hospitals.

This followed complaints received by DCMC members from some patients who attended hospitals in in Accra of unfortunate situations they went through in the hands of some doctors and nurses.

The Committee members contended that the patients had the right to know the identity of their care-givers and that the information obtained about patients needed not be disclosed to anyone.

The 2019 review activities of DCMC was jointly organised by Janok Foundation, a community-based organisation, SEND-Ghana, an international Non-Governmental Organisation, and Penplusbites, with funding support from USAID.

The programme was also used to sharpen the knowledge of participants and updated their skills on issues that bordered on the treatment that patients go through.

The P4H programme is geared towards reducing health inequalities, which was outlined in the “Patient’s Charter” being implemented by SEND-Ghana.

Madam Jane Amerley Oku, the Chief Executive Officer of the Janok Foundation told the Ghana News Agency that the Patient’s Charter document introduced by the Ghana Health Service was explicit enough for both the patients and health providers to cooperate in service delivery.

She said the activities of the DCMC were more on campaign in communities throughout the year on stigma, discrimination and rights and responsibilities of patients and care-givers.

Mr Reginald Botchway, the Head of Community Development of the Ablekuma Central Municipal Assembly, urged the communities to maintain hygienic environment in order to promote good health.

Ms Janet Nartey of the Social Welfare of the Accra Metropolitan Assembly urged community members who attend hospitals to observe the acceptable format of the Patient’s Charter and communicate important health messages for treatment.


Source: GNA Story (
Published: 2019-12-06 18:18:03
© Ghana News Agency