By Philip Tengzu, GNA
Wa (U/W), Aug.
23, GNA – The Upper West Regional Secretariat of the National Health Insurance
Authority (NHIA) recorded 4,525 mobile renewals within the period of August 12th to 19th 2019.
recorded a total of 3,307 manual renewals at the various NHIA offices within
the same period.
This is an
indication of the level of acceptance and usage of the NHIS mobile renewal
technology introduced by the Authority in December 2019 to help bring its
service to the doorsteps of the clients.
Lobber Lekamwe, Upper West Regional Operations Manager for the NHIA, said this
in an interview with the Ghana News Agency in Wa.
introduced the mobile platform to allow members to renew their membership with
the scheme with ease and to also enable the Authority to verify claims
submitted by health facilities.
He said though
the mobile renewal experiences intermittent system failure, it was still the
best option for the NHIA to improve on its service delivery to the public.
“If more than
four thousand people can comfortably renew their cards at the comfort of
wherever they are, we think that it’s a plus to our innovation towards service
delivery to our members”, he said.
He appealed to
the public to take advantage of the NHIS to get registered in order to
guarantee them of ready access to health care when the need arises.
Mr Asraf Kele,
the Upper West Regional Public Relations Officer of the Authority, said another
innovation was the deployment of staff to hard-to-reach communities to enroll
prospective members in the comfort of their homes to eliminate both risks and
travel cost on clients.
He said in an
effort to improve access to healthcare service to the people, the NHIA is
registering vulnerable persons; particularly, beneficiaries of the Livelihood
Empowerment Against Poverty (LEAP) and beneficiaries of the Ghana School
Feeding Program (GSFP) for free.